Privacy Policy

Last updated: December 4, 2024

PrimeJersey operates this store and website, including all data, content, features, tools, products, and services, with the goal of providing you with a secure and personalized shopping experience (the “Services”). We use Shopify’s technology to operate the store and process information efficiently.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the processing of your personal data.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to any data that identifies or can identify you as an individual. It does not include anonymous or de-identified data.

We may collect the following categories of personal information:

Contact Details

  • Name

  • Address

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Financial Information

  • Payment details

  • Card information (securely processed by payment providers)

  • Transaction history

  • Payment confirmations

Account Information

  • Username

  • Password

  • Preferences

  • Account settings

Transaction Information

  • Products viewed

  • Items added to cart

  • Orders placed, returned, or canceled

  • Purchase history

Communications

  • Information provided in inquiries, requests, or claims

Device Information

  • Browser

  • Operating system

  • IP address

  • Unique identifiers

Usage Information

  • Interactions with the site

  • Pages visited

  • Browsing time

  • Cookies and similar technologies

2. Sources of Collection

We collect personal information in the following ways:

  • Directly from you: when you create an account, make a purchase, or contact us.

  • Automatically: through cookies and your use of the Services.

  • From service providers: such as payment processors, logistics providers, and customer support services.

  • From authorized third parties: such as marketing partners.

3. How We Use Your Information

We use your personal information to:

a) Provide and Improve Our Services

  • Process orders

  • Ship products

  • Remember preferences

  • Manage your account

  • Enable returns and exchanges

  • Provide customer support

  • Recommend products

b) Marketing and Advertising

  • Send promotional emails

  • Display personalized advertisements

  • Conduct campaigns based on browsing behavior

c) Security and Fraud Prevention

  • Authenticate accounts

  • Detect suspicious activity

  • Protect the Services

  • Comply with legal obligations

d) Communications

  • Customer support

  • Order confirmations

  • Order updates

e) Legal Purposes

  • Comply with legal obligations

  • Respond to authorities

  • Conduct internal investigations

  • Exercise legal rights

4. How We Share Personal Information

We may share your information:

  • With Shopify (our store hosting and technology platform)

  • With payment processors and shipping providers

  • With marketing and advertising partners

  • With third parties authorized by you

  • With affiliates or related companies

  • In business transactions such as mergers or reorganizations

  • When required by law

5. Relationship with Shopify

PrimeJersey uses the Shopify platform, which also collects and processes personal data in order to:

  • Provide and improve the Services

  • Offer advanced analytics and security

  • Comply with legal requirements

Shopify may store, process, or transfer your data internationally.
You may review Shopify’s Privacy Policy on Shopify’s official website.

6. Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for their practices, content, or privacy policies. We recommend reviewing their terms before providing personal information.

7. Children’s Data

Our Services are not directed to minors.
We do not knowingly collect personal data from minors. If a minor has provided personal information, please contact us to request deletion.

8. Data Security and Retention

We implement reasonable security measures; however, no system is completely secure.
We recommend not sending sensitive information through unsecured channels.

We retain your information as long as necessary to:

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements and policies

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request deletion

  • Request corrections

  • Request data portability

  • Withdraw consent

  • Manage communication preferences

  • Restrict or object to processing (EU/UK)

We may request identity verification before processing your request.

10. Complaints

If you wish to file a complaint regarding how we handle your data, please contact us.
Depending on your country, you may also file a complaint with your local data protection authority.

11. International Transfers

We may transfer, store, or process your information outside your country of residence, ensuring appropriate safeguards in accordance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The most current version will always be published on this site along with the updated date.

13. Contact

If you have questions or requests related to this Privacy Policy, please contact us:

PrimeJersey
Email: soporte@primejersey.com