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Shipping Policy – PrimeJersey
At PrimeJersey, we work to ensure your orders are delivered quickly, safely, and without complications. Below you will find all the information about our shipping times and processes.
🚚 Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
📦 Delivery Time
We ship worldwide. 🌍
Estimated delivery time:
8 to 13 business days after shipment.
Delivery times may vary depending on the destination country, region, customs procedures, and logistical demand.
🔍 Order Tracking
Once your order has been shipped, you will receive an email with your tracking number so you can follow your package in real time.
📬 Incorrect or Incomplete Address
It is the customer’s responsibility to provide a correct and complete shipping address.
If an order is returned due to incorrect information, the customer will be responsible for the reshipping costs.
❗ Unexpected Delays
In exceptional cases (weather conditions, customs clearance, or high demand), shipping may experience delays. We appreciate your patience and always work to deliver your order as quickly as possible.
📦 Undelivered Orders
If the package appears as delivered but has not been received, we recommend checking with:
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Neighbors
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Security or reception
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Your local post office
If the package is still not located, please contact us within 7 days.
🌍 International Shipping
We proudly ship to customers all around the world.
📧 Contact
If you have any questions about your shipment, please contact us at:
📩 soporte@primejersey.com
